Introduction

Services have become the most dynamic sector of world trade – but in ways that are not always recognized or understood. Just as services have come to dominate many national economies, they are playing a bigger role in the global economy as well. Many factors are driving this – including consumption, liberalization and investment – but the game-changer is technology. Services that were once difficult to trade, because they could only be delivered in person, are becoming far easier to trade, because they can be delivered digitally. The 2019 World Trade Report explores this globalization of services – why it is happening, how it is impacting economies, and where new policy approaches are needed.